Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Site Safe Alliance Ltd website and the administrative support services we provide.

2. Services

Site Safe Alliance Ltd is an independent administrative support company. We assist customers with:

• CITB Health, Safety & Environment (HS&E) Test bookings
• CSCS card application assistance
• Construction training bookings

We are not affiliated with, endorsed by, or acting on behalf of CITB, CSCS, Pearson VUE, or any training provider. We do not issue CITB tests, CSCS cards, or training certificates.

3. Booking and Payment

All bookings are subject to availability and confirmation by the relevant third-party organisation.

The prices for our administrative support services are displayed on our website and may be updated from time to time without prior notice.

Where applicable, the official CITB Health, Safety & Environment (HS&E) Test fee and any separate Site Safe Alliance Ltd administration or service fee will be clearly identified before payment is made.

Payments made to third-party organisations remain subject to their own terms, conditions, pricing, and policies.

4. Cancellations and Refunds

Cancellation, rescheduling, and refund policies vary depending on the relevant third-party organisation, including CITB, Pearson VUE, CSCS, and approved training providers.

Please contact us regarding your specific booking, and we will advise you of the applicable policy.

5. Accuracy of Information

You are responsible for ensuring that all information provided to us is accurate, complete, and up to date.

Site Safe Alliance Ltd is not responsible for delays, rejected applications, failed bookings, or additional costs arising from inaccurate or incomplete information supplied by the customer.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and other materials, is the property of Site Safe Alliance Ltd or its licensors and is protected by applicable intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by law, Site Safe Alliance Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the customer for the specific administrative support service provided.

8. Third-Party Services

Site Safe Alliance Ltd provides independent administrative support services. We assist customers with bookings and applications using third-party organisations’ systems where required.

We are not affiliated with, endorsed by, or acting on behalf of CITB, CSCS, Pearson VUE, or any training provider.

Any services provided by third-party organisations remain subject to their own terms, conditions, policies, procedures, pricing, and decisions. Site Safe Alliance Ltd is not responsible for the actions, omissions, delays, or decisions of those organisations.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be published on this website. Continued use of our website or services constitutes acceptance of the revised Terms & Conditions.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our website.