Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Site Safe Alliance Ltd website and the services we provide. By accessing our website or using our services, you accept these terms in full.

2. Definitions

• "We", "us", "our" refers to Site Safe Alliance Ltd.
• "You", "your" refers to the user of our website or services.
• "Services" refers to CITB test booking, CSCS card applications, training course bookings, and related administrative support.

3. Services

We provide administrative support services to assist with CITB test bookings, CSCS card applications, and training course arrangements. We act as an intermediary and are not the issuing body for CITB tests, CSCS cards, or training certifications.

4. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be communicated at the time of booking. Fees paid for third-party services (CITB, CSCS, training providers) are non-refundable once submitted unless otherwise stated.

5. Cancellations and Refunds

Cancellation and refund policies vary depending on the specific service and third-party provider terms. Please contact us for details regarding your specific booking.

6. Accuracy of Information

You are responsible for ensuring that all information provided to us is accurate and complete. We are not liable for delays, rejections, or additional costs arising from incorrect or incomplete information.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Site Safe Alliance Ltd or its licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the extent permitted by law, Site Safe Alliance Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability is limited to the amount paid for the specific service in question.

9. Third-Party Services

We work with third parties including CITB, CSCS, and approved training providers. We are not responsible for the actions, omissions, or policies of these third parties.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of our website or services after changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us via the details on our website.