Site Safe Alliance
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Privacy Policy

Site Safe Alliance Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

1. Information We Collect

We may collect and process the following personal data:

  • Full name
  • Phone number
  • Email address
  • Address (if required for applications)
  • Identification details (where required for bookings)
  • Employment or qualification information relevant to CITB/CSCS applications
  • Any other information you provide when contacting us or using our services

2. How We Use Your Information

We use your personal data to:

  • Provide administrative support services
  • Process CITB Health, Safety & Environment (HS&E) Test bookings
  • Assist with CSCS card applications
  • Arrange construction training bookings
  • Communicate with you regarding your booking or enquiry
  • Meet legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity (to deliver services you request)
  • Legal obligations
  • Legitimate business interests (to operate and improve our services)

4. Sharing Your Information

We may share your personal information only where necessary to provide the services you have requested. This may include:

  • CITB (Construction Industry Training Board)
  • CSCS (Construction Skills Certification Scheme)
  • Pearson VUE (where applicable)
  • Approved construction training providers
  • Secure payment processors (where applicable)
  • Other service providers necessary to complete your booking or application

We only share the information required to process the requested service.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration. Your data is stored securely and is only accessed by authorised personnel.

6. Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. After this period, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to processing in certain circumstances
  • Request restriction of processing

To exercise these rights, please contact us using the details on our website.

8. Third-Party Services

Site Safe Alliance Ltd is an independent administrative support company. We assist customers with bookings and applications using third-party organisations’ systems where required.

We are not affiliated with, endorsed by, or acting on behalf of CITB, CSCS, Pearson VUE, or any training provider.

Services provided by these organisations remain subject to their own terms, conditions, policies, and decisions.

9. International Users

If you are located outside the UK, your information may be transferred to and processed in the United Kingdom for the purpose of providing our services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details provided on our website.