Privacy Policy
Site Safe Alliance Ltd ("we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.
1. Information We Collect
We may collect and process the following personal data:
- Full name
- Phone number
- Email address
- Address (if required for applications)
- Identification details (where required for bookings)
- Employment or qualification information relevant to CITB/CSCS applications
- Any other information you provide when contacting us or using our services
2. How We Use Your Information
We use your personal data to:
- Provide administrative support services
- Process CITB test bookings
- Assist with CSCS applications
- Arrange training course bookings
- Communicate with you regarding your booking or enquiry
- Meet legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity (to deliver services you request)
- Legal obligations
- Legitimate business interests (to operate and improve our services)
4. Sharing Your Information
We may share your data with:
- CITB (Construction Industry Training Board)
- CSCS (Construction Skills Certification Scheme)
- Approved training providers
- Payment processors (if applicable)
- Service providers required to complete your booking or application
We only share information necessary to complete the requested service.
5. Data Storage and Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration. Your data is stored securely and only accessed by authorised personnel.
6. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. After this period, data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data (where applicable), object to processing in certain circumstances, and request restriction of processing. To exercise these rights, contact us using the details on our website.
8. Third-Party Services
We work with external organisations including CITB, CSCS, and training providers. These organisations operate independently and have their own privacy policies. We are not responsible for their data handling practices once information has been shared for service processing.
9. International Users
If you are located outside the UK, your information may be transferred and processed in the UK for the purpose of providing our services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us via the details on our website.